Why am I receiving an invoice?

Statement and invoices may be sent to the recipients of service by Danbury EMS for many reasons.

An invoice is mailed to all patients who have been transported via a Danbury EMS ambulance. Please read it carefully. If we have all of the information to file your claim, the invoice will state "we have filed this bill with Medicare / Insurance and are awaiting payment". We will send you the balance due statement after Medicare/Insurance has paid or denied our claim. We will also file your secondary insurance if applicable. Or it could be as simple as needing a signature in order to file your claim with the insurance provider, verification of Insurance information, or missing or no Insurance information.

  1. Except as provided in subsection (b) of this section and subject to the provisions of sections 19a-177, 38a-498 and 38a-525 of the general statutes, any person who receives emergency medical treatment services or transportation services from a licensed ambulance service or certified ambulance service shall be liable to such ambulance service for the reasonable and necessary costs of providing such services, irrespective of whether such person agreed or consented to such liability.
  2. The provisions of this section shall not apply to any person who receives emergency medical treatment services or transportation services from a licensed ambulance service or certified ambulance service for an injury arising out of and in the course of his employment as defined in section 31-275 of the general statutes.

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1. What information does Danbury Emergency Medical Services (Danbury EMS) need to file my claim?
2. I’d like to speak someone about my claim?
3. Can I access my account or provide remit information online?
4. Why am I receiving an invoice?
5. Why am I receiving a statement?
6. Will you send the claim to my secondary insurance?
7. Can I make payment arrangements?
8. What method of payments do you accept?
9. How can my attorney get a copy of the billing record?
10. How do I get a copy of my medical record?